FAQ: eLicenser (Legacy)

License/Content/Vienna Protection Plan

FAQ > Answer
You can use your eLicenser licenses as long as you like, and as long as the eLicenser Control Center and the latest available eLicenser-protected VSL Software is running on your operating system.

Note

If the eLicenser license server is not available at some point in the future, it will not be possible to transfer or replace any eLicenser licenses.

FAQ > Answer

Yes. Please keep in mind that you have to decide between eLicenser and iLok. It is not possible to run both versions on the same computer.

FAQ > Answer

No. Those licenses will always be 'tandem' licenses; thus, they cannot be transferred or sold individually.

FAQ > Answer

No, that is not possible. All new purchases will be handed out with iLok licenses exclusively.

FAQ > Answer

No. With our switch to iLok, we stopped selling Vienna Protection Plans, and all existing ones have expired. You might want to take advantage of the Zero Downtime coverage offered for iLok licenses.

FAQ > Answer

No. Vienna Protection Plans are only applicable to eLicenser licenses and ViennaKeys. Check out Zero Downtime and Theft & Loss Coverage, which are available for iLok.

FAQ > Answer

  • This will be the perfect opportunity to switch to iLok, free of charge.

  • eLicenser licenses on broken/lost/stolen keys will NOT be replaced.

FAQ > Answer

Yes, indeed. We will convert your eLicenser licenses to iLok licenses even if you don’t have the key that contains them anymore.

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