FAQ: General

FAQ > Answer

You can redownload your samples and products as many times as you wish and at any time with your Vienna Assistant app. The latest Vienna Assistant version can be downloaded from here:

Vienna Assistant macOS

Vienna Assistant Windows

FAQ > Answer

Yes, you can! Data is data, and you can copy the sample content via network or external drive from one system to the other. Don't forget to connect your content to the Vienna Assistant! The standard formats (more details here) used on the supported OSs will benefit you the most.

The standard formats for macOS are APFS or MacOS (Journaled). For Windows, you should stick to NTFS formats.

FAQ > Answer

You can use all our samples and software on the latest macOS Sequoia release. However, please also ensure that all your hardware drivers, controllers, third-party applications, and plugins are supported.

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Yes, we do offer the option for additional physical delivery when you buy a library. You can add a Vienna Hard Drive before completing your order. Depending on the products in your product basket, the webshop will offer you available Vienna Hard Drive options. All registered products will always remain available for download in your Vienna Assistant.

Note

The physical hard drives do NOT include any product licenses. The hard drives are NOT suitable for sample-streaming.
Webshop-Hard-Drives
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STARTER EDITIONS

Synchron Prime Edition (Synchron Player)

Samples taken from from our larger Synchron Series - packed into an incrediblyversatile, yet resource-friendly all-in-one orchestral package. The perfect starting point for your musical journey within our Synchron world.


Studio Special Editions (Synchron Player)

The successor of the legendary Special Editions. We added more articulations to some instruments, as well as instruments that were previously not available in the classic SEs, made it compatible with the Synchron Player + pre-mixed every instrument: each instrument has a custom Impulse Response from the position it would have in the Synchron Stage, so everything is placed in the room and volume matched with the Synchron Series.

Simply load the instrument and start playing. If you want to place your virtual instrument in a different space, simple disable the IR reverb in the mixer and you will get the dry sound.


SMART Series (Synchron Player)

These are libraries for sketching, playing live on stage and/or use to add a little something to the classical sound of our other products (sound-design): Synchron Smart Orchestra, Vienna Smart Orchestra, Vienna Smart Spheres, Vienna Smart Hits

Big Bang Orchestra (Synchron Player)

Need a huge, Hollywood-like pallet of orchestral colors - but with the convenience that comes with a true high-speed orchestration tool? Then Big Bang Orchestra is the right choice!

  • Tutti and section instruments recorded in our Vienna Synchron Stage
  • FREE Big Bang Orchestra as a great starter to get your feet wet
  • All pre-mixed to fit with our other Synchron products out of the box
  • Affordable high quality libraries that are designed to be easy to use
  • Multi-Mic recordings

BIGGER COLLECTIONS

SYNCHRON Series (Synchron Player)

Libraries of this collection were recorded in the Vienna Synchron Stage with modern multi-mic-setup - similar to film score recordings.

Studio Series (Synchron Player)

We took the original recordings of the classic VI Series, re-mastered and re-edited them and, similar to the Studio Special Editions, customized each instrument with impulse responses to achieve correct seating, reverb and a great balance in volume.

There are only a few libraries left that are not yet available as a Studio version. We're working on it!

VIENNA INSTRUMENTS Collections (Vienna Instruments Pro Player)

Our legendary "classic libraries", recorded at Silent Stage Vienna, capturing "only" the early reflections of the stage - and therefore very dry.

  • Sampled with the highest level of detail - the cornerstone of our reputation!
  • The most comprehensive collection of articulation - with over 2.8 million samples recorded.
  • All VI Collections are available with the VI SUPER PACKAGE, and there are also smaller bundles and even single instruments available.
  • Upgrade paths will help you expand your collections economically over time.
FAQ > Answer
No worries, you can re-download all your purchases with the Vienna Assistant anytime and as often as needed. Log in and and choose from your registered products!
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Once again, our Vienna Assistant is your friend which will keep you in the loop with all necessary updates. Make sure you are logged in and check your available updates, from time to time!
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We are using the iLok copy protection software to protect both your and our investment. You can decide between keeping your licenses in the iLok Cloud (no key necessary) or on a physical iLok key. Find out more about iLok in our FAQs.
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